Thank you for shopping with Barkat Home Decor. We take pride in offering high-quality home decor items including lanterns, trays, vases, and more. Your satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.

1. Return Eligibility

We accept returns only under the following conditions:

• The product is damaged, defective, or incorrect.

• You notify us within 48 hours of receiving the order.

• The item is unused, in its original packaging, and accompanied by proof of purchase (invoice or order confirmation email).

Unfortunately, we do not accept returns for:

• Change of mind or personal preferences

• Products damaged due to misuse, mishandling, or improper installation

• Slight color or design variations (many of our items are handcrafted and may have natural variations)

2. Return Process

To request a return:

1. Email us at  Homedecorbarkat@gmail.com
    within 48 hours of delivery with:

   • Order ID

   • Images of the damaged/incorrect product

   • Brief description of the issue

2. Once your request is approved, we’ll arrange a pickup or guide you on how to return the product.

3. The product must be securely packed to avoid any damage during transit.

3. Refunds

Once we receive and inspect the returned item:

• If approved, a store credit or replacement will be issued.

• In some cases, a full or partial refund may be processed to your original method of payment.

• Refunds may take 7-10 business days to reflect, depending on your payment provider.

Note: Shipping and handling charges are non-refundable unless the return is due to our error.

4. Cancellations

Orders can be canceled before they are shipped. Once dispatched, cancellation is not possible. For cancellation requests, please contact us as soon as possible.

5. Need Help?

For any questions or concerns regarding your return or refund, reach out to us:

Barkat Home Decor
Email: Homedecorbarkat@gmail.com
Phone: 9971917147
Address:BB 14-D JANAKPURI 110058